John R. Lewis College Mailroom Fall 2022

Welcome to the John R. Lewis College Mailroom - Fall Quarter 2022

MAILROOM WILL BE CLOSED THURSDAY 11/24 THRU SATURDAY 11/26 IN OBSERVANCE OF THE HOLIDAYS

BLACK FRIDAY/CYBER MONDAY INFO: All students are encouraged to have Black Friday items/gifts delivered OFF CAMPUS if they have the option to do so to help prevent massive overflow of packages in the mailroom.

Due to the ongoing strike on campus and the resulting impact on certain mail carriers, packages may take longer to reach our mailroom. Please have patience, and wait until you receive a notification from the mailroom stating that your package is ready to be picked up.

Please check the JRL Mailroom website for the most up to date information!

 

*Fall 2022 Hours*    

Monday: 10 am - 5 pm

Tuesday: 10 am - 5 pm

Wednesday: 10am - 5pm

Thursday: 10am - 5 pm

Friday: 10 am - 5 pm

Saturday: 10 am - 1 pm

Closed Sunday

 

*We are unable to forward mail and/or packages once you have moved off of campus. Please update your mailing address with each vendor as well as with USPS here: https://www.usps.com/manage/forward.htm

 

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Please refrain from purchasing liquid materials such as detergents.  If it leaks, it can contaminate other packages.

Groceries and Perishable Items - Blue Apron, HelloFresh, DoorDash, Safeway, etc. Grocery deliveries are tricky. We recommend:

  • Scheduling deliveries during hours of operation. We are not staffed in the evenings or on weekends, and boxes delivered outside of business hours run the risk of being stolen, perishing, or being disposed of.
  • Picking up food deliveries as soon as possible. The Mailroom has no refrigeration, no air conditioning, and is often warm and stuffy. Grocery deliveries left in the Mailroom for prolonged periods of time may expire, attracting ants and rodents. John R. Lewis College is not responsible for the condition of food/grocery deliveries. Grocery/food deliveries not picked up within 3 days may be disposed for staff health and safety.

Due to the expected increase of packages, the staff cannot search for individual packages. We strongly urge you to wait until you receive an email from the mailroom that your package has been delivered, logged in and ready for pick up.  Notices from vendors that your package has arrived does not mean your package has been delivered to campus. 

Please refrain from using nicknames/aliases as that can cause a delay in receiving your package or it may be returned to sender.  If possible, please use your middle name or initial as we may have students with the same first and last name. 

Student Mailing Address:

First and Last Name
UCSC, John R. Lewis College
710 College Ten Rd. #___(your assigned mailbox number)
Santa Cruz, CA  95064-1101

*Please resume using College Ten Rd. in place of John R. Lewis College Rd. until further notice.

On behalf of the John R. Lewis College mailroom, we wish you a wonderful school year!

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Frequently Asked Questions

How are mailboxes assigned and where do I get my mailbox information?

I live off campus and would like a mailbox. What do I do?

How do I pick up my packages?

What do I do if I lost my mailbox combination?

What do I do if my mailbox is broken?

How should my mail be addressed?

It says my package has arrived online, but I don't have an email from the mailroom yet. Where is it?

How do I get my mail forwarded?

I am enrolled in the summer session. How do I get a mailbox for the summer?

Where can I mail a letter?

Where can I mail a package?

What do I do if there is a letter in my mailbox that is not for me?


How are mailboxes assigned and where do I get my mailbox information?

All students living in John R. Lewis College housing are assigned a mailbox.

Please note: All mailboxes are reassigned every academic year beginning in the Fall.

For both new and continuing students, an email containing your mailbox information will be sent to your UCSC email account.

If you change colleges during the academic year, a mailbox at College 9/John R. Lewis College may be assigned to your after you've cancelled your mailbox at your previous college. Please complete this form to formally request a new mailbox at College 9/John R. Lewis College.


Can I get a mailbox if I live off campus?

Yes! If you are living off campus and affiliated with John R. Lewis College, please complete this form to formally request a mailbox at College 9/John R. Lewis College.


How do I pick up my packages?

When you receive a package at your college address, an email will be sent to your UCSC email. Once you have received this email, pick up your package by presenting your student ID at the mailroom, during posted open hours only. Delivery notifications from carriers do not constitute delivery to the college mailroom. Please wait to pick up any package until after you receive an email from the college mailroom.

Packages are not kept indefinitely. Packages that are not picked up in a timely manner are deemed unclaimed and then returned to sender.

If this is an after-hours emergency and the mailroom in not open, please contact the RA on-call: C9 @ 831-212-6158 / John R. Lewis College @ 831-419-6488.


I lost my mailbox combination, what do I do?

It is the students' responsibility to keep track of their mailbox information. Only when absolutely necessary, mailroom staff can look up forgotten or lost information. You will need a picture ID to retrieve this information.


What do I do if my mailbox is broken?

Report the problem right away to the Mailroom Assistant.


How should my mail be addressed?

*Please resume using College Ten Rd. in place of John R. Lewis College Rd. until further notice.

Do not use nicknames or pen names. Improperly addressed mail may be refused and returned to sender. Please notify your family and friends.

    Your full name
    UCSC, John R. Lewis College 
    710 College Ten Rd. #___ (your mailbox #)
    Santa Cruz, CA 95064-1101

It says my package has arrived online, but I don't have an email from the mailroom yet. Where is it?

Different carriers have different tracking methods.

Both UPS and FedEx use tracking numbers and consider the package delivered when a staff member signs for it.

USPS records when a package reaches the nearby distribution center. It may take a few more days for your package to reach the college mailroom.


How do I get my mail forwarded if I am going to be away from UCSC?

USPS no longer forwards first-class mail. All mail and packages will be Returned to Sender.  Other carriers’ mail and USPS standard mail will not be forwarded. Please note, mail cannot be forwarded to an international address.

 

I am enrolled in the summer session. How do I get a mailbox for the summer?

Students who are enrolled for summer session may elect to retain their old mailbox through the summer. To request keeping a summer mailbox, please contact college10mailroom@ucsc.edu.


Where can I mail a letter?

Your John R. Lewis College mailroom is not a full-service post office, a UPS or FedEx pick-up spot.

The closest U.S. mailbox for outgoing mail is located at the Social Sciences 2 Circle. Be sure to put your mail in the blue USPS box. The white box is for intercampus mail.


Where can I mail a package?

Your John R. Lewis College mailroom is not a full-service post office, a UPS or FedEx pick-up spot.

The nearest UPS location is next to the Safeway on Mission Street at:

849 ALMAR AVE, STE C

SANTA CRUZ, CA 95060-5848

Web: http://www.theupsstorelocal.com/1128/

Telephone: (831) 426-5762

The nearest FedEx location is next to the downtown Trader Joes at:

712 FRONT ST

SANTA CRUZ, CA 95060

Telephone: (831) 425-1177


What do I do if there is a letter in my mailbox that is not for me?

If you have a college mailbox, you are required to check your mail frequently. If you receive mail that is not addressed to you, please return it immediately to the mailroom staff.